What is Jira Issue Hisory?

Historically focused on agile development project management, Jira is evolving towards a digital workplace via Jira Work Management, intending to target all the teams and professions of a company.

Developed by the Australian company Atlassian, Jira Software, the editor's flagship product, is mainly dedicated to managing application development projects in agile mode. With Jira, it is possible to:

Alongside Jira Software, Atlassian offers two additional bricks. The first one, Jira Service Management, allows being equipped with a unified internal support center, covering at the same time the requests relating to the IT, the HR, the legal... Providing a 360° vision of the requests and tickets in progress, the solution centralizes the governance of the internal support, from the management of the help desk priorities to the traceability of each request. The second complementary solution proposed by Atlassian, Jira Work Management is designed to orchestrate teamwork whatever the business. Its functional palette combines various management tools: list of tasks management, calendar, timeline, table of the management of the collaborators' schedules and their objectives.

Why use Issue History Plugin for Jira?

Atlassian conceives Jira Software as a backbone designed to integrate any third-party DevOps tool. The Australian editor qualifies this strategy as Open DevOps. Jira interfaces natively with Atlassian's applications and services: its Git source repository manager (Bitbucket), its cloud-based IT operations management solution (OpsGenie), and, finally, its knowledge base and project or product documentation oriented collaborative work software (Confluence).

The principle behind this Open DevOps approach? Jira remains the heart of the reactor. It remains the reference repository for storing the source codes of development projects and applications. But alongside Bitbucket, it also works with other continuous integration and delivery (CI/CD) systems, including Azure DevOps, Circle CI, Gitlab, Jenkins, and JFrog. It also cooperates with team messaging systems such as Slack and Microsoft Teams. The icing on the cake is that Jira's workflow automation engine makes it possible to build processes by integrating these third-party components. “During a pull-request merge, this engine can, for example, execute rules to update the corresponding problems in Jira, then alert the development teams by sending an alert via Slack,” says Atlassian.

How does Jira work?

Atlassian proposes on its website guides and tutorials to learn how to use Jira with peace of mind. Depending on your level of experience with the software and/or your skills, you may find it useful to consult these quick start guides or follow some good practices.

First of all, you will have to make the first choice when creating a new project between the Scrum method and the Kanban method. Depending on the chosen option, Jira will automatically implement the corresponding table, vocabulary, and best practices. For example, in Kanban mode, you will find the indispensable columns with the tasks to do, the tasks in progress and the completed tasks.

What is Jira Work Management?

Launched at the beginning of 2021, Jira Work Management is a generalist digital workplace oriented towards team management, whatever the job. It includes a whole series of management functionalities: a task manager, a Kanban board to personalize workflows and monitor each person's objectives, a calendar showing the progress of actions undertaken, and the possibility of readjusting deadlines if necessary. In addition, a dynamic timeline (based on a Gantt chart) is designed to visualize over time the existing dependencies between tasks from project to project. In terms of global governance, a form of management brick aims to facilitate multi-team coordination by orchestrating the collection of requests and feedback from collaborators. Finally, Jira Work Management comes with a library of about twenty preconfigured workflow models for task and project management.