Write.as Support Status

Updates on Write.as support.

I'm back from travel, and answering support questions most weekdays.

As always, please use our public forum for most questions, feedback, customization support, bug reports, and so on. If you need to discuss something strictly privately, like billing issues, please send me an email and I'll get to it as soon possible.

- Matt

Support will be limited this week, except for critical inquiries, while I'm on travel to a conference in the Netherlands.

In the meantime, you can always ask questions on our forum and get help from other Write.as users. I'll get back to everyone when I return on May 27! Thanks for understanding.

- Matt

I'm around and answering support questions most weekdays.

As always, please use our public forum for most questions, feedback, customization support, bug reports, and so on. If you need to discuss something strictly privately, like billing issues, please send me an email and I'll get to it as soon as I can.

- Matt

I’ve experienced a loss in the family, and will need some time off to grieve. As such, you likely won’t receive a response to support requests during this time.

Instead, please use our public forum for most questions, feedback, customization support, and bug reports — and help each other out if you can.

I'll be back to providing official support as soon as I'm able. Thank you for understanding.

-Matt

I'm around and answering support questions on weekdays, as usual.

As always, please use our public forum for most questions, feedback, customization support, bug reports, and so on. If you need to discuss something strictly privately, like billing issues, please send me an email and I'll get to it as soon as I can.

Support will be very limited through June 23, while I’m on vacation in Europe. As always, you can ask questions and help others on our forum. Otherwise, I’ll get back to everyone around the 26th.

- @matt@write.as

I'm around and answering support questions on weekdays, as usual.

As always, please use our public forum for most questions, feedback, customization support, bug reports, and so on. If you need to discuss something strictly privately, like billing issues, please send me an email and I'll get to it as soon as I can.

- @matt@write.as

I’m on travel in Seattle until May 10, so I won't be as attentive to support requests during this time.

As always, please use our public forum for your questions, feedback, customization support, bug reports, and so on. If you need to discuss something strictly privately, like billing issues, please send me an email and I'll get to it when I can.

- @matt@write.as

I’m responding to support requests on most weekdays, during business hours, Eastern Time. I'm also doing a lot of development now, including on Remark.as comments, so I'm balancing that with any support requests sent in.

To help me out, please use our public forum for your questions, feedback, customization support, bug reports, and so on. You’ll get a faster response, and give the community a chance to help you out.

In case you need to discuss something completely privately, like billing issues, please send me an email.

- @matt@write.as

I’m back to responding to support requests on most weekdays, during business hours, Eastern Time. Some responses may be delayed, as I work through the backlog of messages received during my vacation.

Important: As always, please use our public forum for your questions, feedback, customization support, bug reports, and so on. You’ll get a faster response, and give the community a chance to help you out.

In case you need to discuss something completely privately, like billing issues, please send me an email.

-@matt@write.as